Each piece is made entirely of 925 Sterling Silver (925SS).
Our ear-post is made from surgical steel - not 925SS. It is one of the most biocompatible hypoallergenic materials used to prevent skin sensitivities and allergic reactions.
No. Unlike many jewelry makers that only plate the outermost layer with precious metals, our pieces are entirely made of 925SS.
925SS contains 92.5% pure silver. This high percentage of silver allows us to create premium, lasting pieces. Minimal alloys are added to strengthen the metal as 100% silver is too soft for jewelry-making.
Everything is designed and manufactured in Downtown LA. We found it important to not separate design from production. The close communication we have with our manufacturers allows our designs to be executed to perfection. We are proud to work with responsible suppliers and to have our products made in LA.
We offer free shipping on all orders over $40 shipped within the United States. Otherwise, the standard shipping fee is $5.
All orders are shipped via USPS First-Class Package Service.
Please allow 1-3 business days for us to process your order and 1-4 business days for USPS to ship your order. Typically you can expect your order to arrive within 2-7 business days from the day it’s placed.
Tracking information will be sent to you via email.
Please e-mail firstname.lastname@example.org for any inquiries regarding your order.
Yes! All international orders are shipped via USPS First-Class Package International Service. Delivery time varies by destination.
Taiwan: Shipping fee is $5 on all orders.
Rest of the World: Shipping fee is based on calculated USPS rates on all orders.
We accept returns for products that:
1. Are in original, unused condition
2. Include all original packaging
3. Are submitted within 14 days of delivery
Please email email@example.com to receive the return address.
To return an item, simply email firstname.lastname@example.org with ‘RETURN’ in the subject line. Please include your order number and reason for return.
All refunds will be applied to your original form of payment, excluding shipping costs and duties. Your refund will be issued after the item is received and inspected by us.
Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.